Refund and Return Policy

RETURNS ---- Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Various types of products are exempt from being returned. Perishable goods, such as food, flowers, newspapers, or magazines, cannot be returned. We also do not accept products that are intimate or sanitary, hazardous materials, or flammable liquids or gases. Additional items that cannot be returned: * Gift cards Downloadable software products * Some health and personal care items To complete your return, we need a receipt or proof of purchase. Do not return your purchase to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable) * Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that was opened. * Any item not in its original condition, is damaged, or missing parts for reasons not due to our error. * Any item returned more than 30 days after delivery. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received the item you returned. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company. It may take some time before your refund is officially reflected. After that, contact your bank. Often, there is some processing time before a refund is visible. If you've done all of this and you still have not received your refund, you can contact us at keyforge8@gmail.com. Items on sale (if applicable) Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at keyforge8@gmail.com and send your item to: 1312 blue stream rd, deland, FL, 32720, United States. Gifts If the item was marked as a gift when purchased and was shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you. If the item was not marked as a gift when purchased, or if the person who gave the gift decided to have the order shipped to them to then give it to you, we will send a refund to the person who gave the gift and they will find out about your return. Shipping To return your product, you should mail it to: 1312 blue stream rd, deland, FL, 32720, United States. The cost of shipping to return your item is your responsibility. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a shipping service with tracking or purchasing shipping insurance. We do not guarantee that we will receive your returned item.